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Shipping Policy

At MedikoHub, we're committed to delivering your medical equipment quickly, safely, and reliably—no matter where you are in the U.S.

Free Shipping

We offer free shipping on all non-oversized items shipped within the contiguous United States.

To qualify:

  • The order total must be over $100 (before tax)
  • All items must be from the same vendor/manufacturer
  • Applies only to small parcel shipments

Shipping Costs

Shipping is calculated automatically at checkout. In rare cases where a correction is required due to system error, we'll notify you for approval if the price increases by more than $5.00.

How Will My Order Ship?

We use trusted shipping partners across the country to ensure secure and timely delivery. Your items may ship by:

Small Parcel Shipments: Lighter items ship via UPS, FedEx, or USPS. These typically arrive without requiring a signature, but it is at the driver's discretion. If you'd prefer delivery without a signature, leave a signed note at your door with your tracking number.

Truck (Freight) Deliveries: Larger/heavier items ship via freight. The carrier will contact you to schedule delivery once it arrives at the local terminal (usually within a 2–4 hour window during weekdays).

Before signing for delivery:

  • Inspect for visible damage
  • Note "Product Damaged" on the receipt if anything looks off
  • Confirm the piece count matches the Bill of Lading
  • Refuse delivery if the item is visibly damaged beyond use and notify us immediately

Non-visible damage must be reported to MedikoHub within 48 hours of delivery. We are not liable for property damage caused by third-party carriers, but we can assist with filing claims.

For additional services such as Lift Gate or Inside Delivery, please contact us before ordering.

When Will My Order Arrive?

Lead Time: This is the time it takes to prepare your order for shipment. It is shown on each product page under "Ships Within."Orders placed before 1:00 PM EST typically process the same day (excluding weekends and holidays).

Lead Time:This is the time it takes to prepare your order for shipment. It is shown on each product page under "Ships Within."Orders placed before 1:00 PM EST typically process the same day (excluding weekends and holidays).

Transit Time:

  • Small Parcel: Usually 1–6 business days depending on location and service level
  • Expedited: Applies after the item ships (e.g., Next Day starts after the warehouse ships it)
  • Freight: Typically 3–6 business days. Residential deliveries will be scheduled; commercial deliveries may not be

Orders placed on Fridays after 1 PM with expedited shipping will ship the next business day.

Oversized Items

Oversized items may ship via freight with curbside or optional inside delivery.

Curbside Delivery: Items arrive on a pallet, delivered outside your facility. Unpacking and disposal are your responsibility.

Inside Delivery (Optional): Includes delivery to a designated room, unpacking, and removal of packaging. Does not include assembly, installation, or removal of old items.

Delivery takes place Monday–Friday, 9 AM–5 PM. Additional charges may apply for non-standard service.

Need Help?

If you have any questions about shipping or special delivery requirements, please contact our team at info@medikohub.com or call us directly.
We’re here to help.

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